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Privacy Policy

1. Introduction

Tropics Collective ("we," "us," or "our") is a family-owned hemp company based in Raleigh, North Carolina, offering lab-tested Delta‑9 THC and THCa products such as edibles, syrups, prerolls, concentrates, and more. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share your information when you:

  • Visit our website at https://www.tropicscollective.com/ (“Site”),

  • Sign up for our VIP Club or newsletter,

  • Place an order or make inquiries,

  • Interact with us via other channels.

2. Information We Collect

a. Personal Data You Provide

  • Contact and account information: Includes your name, email, phone number, address, delivery details (for local delivery in North Carolina), and order notes.

  • User-generated content: Comments or posts via our “Members” section.

  • Newsletter/VIP sign‑up: Email address and any optional preferences.

b. Automatically Collected Data

  • Website usage data such as IP address, browser type, and pages visited.

  • Cookies or similar tracking technologies for analytics and improving user experience.

c. Third-Party Sources

  • If you opt into services like email automation or analytics tools, we may collect information via those services.

3. How We Use Your Information

We use your data to:

  • Process and fulfill orders and local deliveries in North Carolina.

  • Respond to inquiries and provide customer support.

  • Send newsletters, VIP offers, and promotional updates if you opt in.

  • Improve our website, content, and services through analytics.

  • Share lab results and product information (e.g. THCa disclaimers, COAs) if requested.

4. Legal Disclaimers & Compliance Notices

Our site features disclaimers related to state restrictions on shipping THCa products (e.g., no shipping to Arkansas, Idaho, Minnesota, Oregon, Rhode Island). We place these notices to remain compliant with state and federal law, including maintaining compliance with the < 0.3% Delta‑9 THC threshold under U.S. Farm Bill regulations.

5. Data Sharing

We may share your information with:

  • Service providers (e.g., delivery partners, payment processors, email platforms) necessary for operations.

  • Legal requirements: If required by law, to comply with subpoenas, or protect our rights.

We do not sell your personal information to third parties.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Facilitate site functionality and secure sessions,

  • Analyze user behavior and improve our services.

You may adjust your browser settings to manage cookie preferences.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you.

  • Correct inaccuracies or request updates.

  • Delete your data.

  • Opt out of marketing communications.

  • In some cases, object to or request limitations on data processing.

To exercise these rights, contact us at tropicscollectivellc@gmail.com.

8. Data Security

We implement industry-standard measures to protect your personal information. However, no system is foolproof; we cannot guarantee absolute security.

9. Children’s Privacy

Our site is not directed to individuals under 21 years old and we do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the Site or email and update the "Effective Date" accordingly.

Contact Us

If you have questions about this policy or your data, you can reach us at:
Email: tropicscollectivellc@gmail.com
Phone: 919-247-3004 
Location: Raleigh, NC